# Limited Warranty

> Warranty coverage for physical goods purchased from IoTReady, and how to claim it.

- **Page** - https://iotready.com/warranty

Thank you for your interest in the products and services of IoTReady. This
Limited Warranty applies to physical goods, and only for physical goods,
purchased from IoTReady (the "Physical Goods").

## What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under
normal use during the Warranty Period. During the Warranty Period, IoTReady
will repair or replace, at no charge, products or parts of a product that prove
defective because of improper material or workmanship, under normal use and
maintenance. This Limited Warranty is non-transferable.

## What will we do to correct problems?

IoTReady, at its sole discretion, will replace or repair the Product, using new
or refurbished replacement parts. The customer will be responsible for and will
bear the cost of shipping the defective products to our workshop, at the
address at the end of this document.

## How long does the coverage last?

The Warranty Period for Physical Goods purchased from us is 1 Year from the
date of purchase. A replacement Physical Good or part assumes the remaining
warranty of the original Physical Good.

## What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

- Conditions, malfunctions or damage not resulting from defects in material or workmanship
- Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification
- Damage or destruction by natural causes including but not limited to lightning, flood, or other natural disaster
- Theft or loss of the Physical Goods
- Loss or damage to the Physical Goods while in transit to us

This warranty also does not cover any incidental or consequential damages from
use and/or failure of the product.

## What do you have to do?

To obtain warranty service, you must first contact us to determine the problem
and the most appropriate solution for you.

Deliver the Physical Goods, in either its original packaging or packaging
providing an equal degree of protection, including any accessories or documents
that shipped with the Physical Goods, to the address stated below.

## Contact

You can contact us by any of the following contact methods.

**By email:** <support@iotready.com>

**By post:**

IoTReady, F3, 3rd Floor, Rich Homes, 5/1 Richmond Road, Bangalore - 560025, India

## About this document

- **Entity** - IoTReady Technology Solutions Pvt Ltd
- **Contact** - sales@iotready.com